Terms of Use

1. Acceptance of Terms

Welcome to Lehar.ai ("Lehar", "we", "our", or "us").

These Terms of Use govern your access to and use of the Lehar.ai website, applications, software, products, services, APIs, communication channels, and related technologies (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

2. About Lehar.ai

Lehar.ai provides AI-powered conversational workflow automation services that enable organizations to automate communication-intensive business processes through voice, messaging, digital channels, workflow orchestration, and artificial intelligence technologies.

The Services may include:

• AI voice interactions
• Messaging workflows
• Conversational automation
• Workflow execution
• Scheduling and coordination
• Customer engagement
• Operational automation
• Analytics and reporting
• Integrations and APIs

3. Eligibility

You must be legally capable of entering into binding agreements and comply with applicable laws while using the Services.

If you are accessing the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Customer Responsibilities

You are responsible for:

• Information uploaded or processed through the Services
• Obtaining all necessary permissions, notices, and consents
• Compliance with applicable laws and regulations
• Communications initiated through the platform
• Decisions made based on platform outputs

You acknowledge that Lehar.ai acts solely as a technology platform provider.

5. AI-Generated Interactions and Outputs

The Services may utilize artificial intelligence, machine learning, speech technologies, large language models, and automation systems.

The platform may:

• Generate responses
• Conduct conversations
• Automate workflows
• Provide recommendations
• Produce summaries
• Trigger actions

While we continuously improve system performance, AI-generated outputs may occasionally contain inaccuracies, omissions, or unintended responses.

Customers remain responsible for reviewing outputs where appropriate and for all resulting business decisions.

6. Acceptable Use

You agree not to:

• Use the Services for unlawful purposes
• Violate privacy or data protection laws
• Misrepresent identity or authority
• Upload malicious software or harmful code
• Interfere with platform operations
• Attempt unauthorized access
• Reverse engineer the Services
• Use the Services to harass, deceive, spam, threaten, or harm individuals
• Use the Services in a manner that infringes intellectual property rights

We reserve the right to suspend or terminate access for violations of these Terms.

7. Customer Data

You retain ownership of information submitted to the Services.

You grant Lehar.ai a limited right to process, store, transmit, analyze, and use such information solely for:

• Providing Services
• Maintaining platform functionality
• Improving system performance
• Security and fraud prevention
• Compliance with legal obligations

Our handling of information is governed by our Privacy Policy.

8. Integrations and Third-Party Services

The Services may integrate with third-party platforms, communication providers, software systems, APIs, cloud providers, or external applications.

Lehar.ai is not responsible for the availability, functionality, security, or practices of third-party services.

Your use of third-party services may be governed by separate terms and policies.

9. Intellectual Property

The Services, including all software, workflows, designs, content, models, interfaces, branding, technology, and intellectual property rights, remain the exclusive property of Lehar.ai or its licensors.

No ownership rights are transferred to users under these Terms.

Except as expressly permitted, users may not copy, distribute, modify, reproduce, create derivative works from, or commercially exploit any part of the Services.

10. Confidentiality

Each party agrees to protect non-public information received from the other party using reasonable care and to use such information solely for authorized purposes.

This obligation survives termination of the relationship.

11. Service Availability

We continuously improve and evolve the Services.

We may:

• Modify features
• Add functionality
• Remove functionality
• Update models
• Change integrations
• Suspend portions of the platform

We do not guarantee uninterrupted or error-free operation.

12. Fees and Payments

Certain Services may require payment.

You agree to provide accurate billing information and authorize us to charge applicable fees for subscribed Services.

Unless otherwise agreed in writing:

• Fees are non-refundable
• Pricing may change with reasonable notice
• Taxes are the responsibility of the customer

13. Trial Access

We may offer pilot programs, beta access, evaluation environments, free trials, or early-access programs.

Such offerings are provided on an "as-is" basis and may be modified or discontinued at any time.

14. Suspension and Termination

We may suspend or terminate access immediately if:

• These Terms are violated
• Applicable laws require it
• Platform security is threatened
• Fraudulent or abusive activity is detected

Customers may discontinue use at any time.

Termination does not relieve payment obligations incurred before termination.

15. Disclaimer

The Services are provided on an "as-is" and "as-available" basis.

To the maximum extent permitted by law, Lehar.ai disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, availability, accuracy, and non-infringement.

16. Limitation of Liability

To the fullest extent permitted by law, Lehar.ai shall not be liable for:

• Indirect damages
• Consequential damages
• Special damages
• Loss of profits
• Loss of business
• Loss of goodwill
• Data loss
• Service interruptions

In no event shall Lehar.ai's total liability exceed the fees paid by the customer during the twelve months preceding the claim.

17. Indemnification

You agree to indemnify and hold harmless Lehar.ai, its officers, employees, affiliates, contractors, and partners from claims arising from:

• Your use of the Services
• Customer-provided information
• Violation of applicable laws
• Violation of these Terms
• Infringement of third-party rights

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.

19. Changes to Terms

We may modify these Terms from time to time.

Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after such updates constitutes acceptance of the revised Terms.

20. Contact Information

For legal inquiries, compliance requests, or questions regarding these Terms:

Email: legal@lehar.ai

Website: https://lehar.ai